PET MOVING SERVICES
Dispatch Genies specializes in worldwide pet relocation and is a proud member of International Pet Transporters Association (IPATA).
Our specialty is handling the complete travel needs of your pets wherever and whenever the need arises. Our single focus is to safely and carefully relocate your family pets worldwide. Once we learn about your pet and your travel plans, we will advise the exact requirements and provide a free comprehensive written estimate.
Note: This is a general guideline, as requirements may vary country to country.
PET EXPORT (DOGS AND CATS).GENERAL DOCUMENTS FOR PET RELOCATIONS:
- Blood test
- Microchip or tattoo
- Vaccination Certificate (against rabies). Pets must be vaccinated against rabies at least 30 days prior to entry into the country of destination, but not more than 12 months before the date of arrival.
- Veterinary Certificate (will be issued by Veterinary Authority at the airport and is valid from one to ten days depending on individual country regulations).
- European Veterinary Health Certificate Annex IV – for entry to European Union Countries/ Annex III – for entry to United Arab Emirates.
- International Passports for pets
- Import License for destination port
FOR BOOKING AND COMPLETING ALL NECESSARY PROCEDURES, WE NEED THE FOLLOWING INFORMATION:
- Complete address including 24 hour Emergency contact telephone, fax number and contact person, details of the sender and receiver.
- Planned transport dates/route, name of pet, age
Please line the inside of the kennel with an absorbent material and place dry pet food on top of the kennel with feeding instructions.
DOCUMENTS FOR EXPORT CUSTOMS CLEARANCE:
- International Passports of pets
- Notarized Power of attorney with stamp and client’s signature (if client will not be present during clearance at destination Airport)
- Permission for export of pet’s local veterinary authority
- Veterinary Health certificate — valid 1 day
- Vaccination certificate — valid 3 days
PET IMPORT (DOGS AND CATS)
FOR THE IMPORT OF DOGS AND CATS AS ACCOMPANIED / UNACCOMPANIED BAGGAGE THE FOLLOWING DOCUMENTS (ORIGINALS) ARE NEEDED:
- International Veterinary exporting certificate (stating destination city and country)
- Pets’ international passports
- Copies of tickets (if pet is accompanied)
- Waybill
- Copies of owner’s passport
- Notarized Power of attorney with stamp and the client’s signature (if client will not be present during clearance at destination Airport)
- Address, phone numbers
It is necessary to find out from a Veterinary Station whether imports of dogs/cats from certain countries are permitted and arrange the issuance of the veterinary certificate. Certificate is issued within 1-3 days (depending on individual country regulations) and is valid for a certain period of time.
RABIES COUNTRY CLASSIFICATIONS:
Rabies-free countries: These countries have no incidence of rabies. If you are traveling to one of these countries from a place with a higher incidence of rabies, your pet will likely require an additional blood test, a microchip and international pet passport and be subject to a quarantine period upon arrival. Countries Include, but not limited to: UK, Australia, Iceland, Japan, Singapore.
Rabies -controlled countries: These countries have a low, but not non-existent, incidence of rabies. Pets traveling to these countries generally need an additional blood test and microchips and may require a quarantine period upon arrival. Countries Include, but not limited to: USA, most EU Countries, Canada, Russia, and the UAE.
High rabies countries: Most of these countries require only a pet passport and sometimes an import permit. Usually they do not require an additional blood test or microchip. However, if you travel from these countries to a country with a lower incidence of rabies, your pet is likely to be subjected to an additional blood test and quarantine upon arrival. Countries Include, but not limited to: China, India, most (but not all) countries in the Middle East, most (but not all) countries in Southeast Asia and most (but not all) CIS countries.
Quarantine rules and terms can be extremely detailed and vary depending on origin and destination country. For more information, please contact your Globalink Representative.
KENNEL REQUIREMENTS
Kindly note that your pet must travel in an IATA compliant pet crate and meet certain additional requirements depending on the airline. Usually it is considered best to have one animal per container, but the IATA rules state that two animals can share the same container if the animals are under 14 kg (30 lbs) and are of the same species and compatible. It is up to the airline to set their own rules and most of them do.
NORMALLY A PET KENNEL MUST:
- Have proper space for pet to stand (without touching the top of the cage), turn around and lie down in a natural position
- Have a solid, leak-proof bottom covered with plenty of absorbent material (do not use straw)
- Latch securely
- Container must be clean and constructed of non-toxic materials
- Be adequately ventilated
PLEASE SEE BELOW COMMON PET KENNEL SIZES (IN INCHES) FOR YOUR INFORMATION:
- Pet crate #100 SMALL (small cats and dogs) – 21x16x15 in.
- Pet crate #200 MEDIUM (small cats and dogs) – 27x20x22 in.
- Pet crate #300 INTERMEDIATE (small to medium dogs) – 32x22x24 in.
- Pet crate #400 LARGE (Medium to Large dogs) – 36x24x27 in.
- Pet crate #500 X-LARGE (Large dogs) – 40x27x30 in.
- Pet crate #700 GIANT (Very Large dogs) – 48x32x35 in.
IN ORDER TO BE SURE THAT YOU ARE PURCHASING THE RIGHT KENNEL FOR YOUR PET, YOU MUST MEASURE IT AS PER THE CHART BELOW:
Pet Measurement:
A = length of the pet from tip of nose to root of tail.
B = height from ground to top of leg or elbow joint
C = width across right & left shoulders
D = height of the pet in natural standing position from ground to the top of the head or the tip of the ear in erect ear breeds. (For a cat you might find it easier to measure height while cat is sitting with head erect).
MINIMUM CONTAINER DIMENSIONS ARE:
Length = A+1/2 of B
Width = C x 2 (1 pet) or C x 3 (2 pets)
Height = D + 5 cm
Always try to measure or check if pet has around 5 to 7 cm height from the ears to the ceiling of the kennel.
Take time to accustom your pet to the crate in which it will be traveling to lessen stress during the journey. Remove toys, leash and other small items the from kennel for your pet’s safety. Leash can be taped to kennel from outside.
ADDITIONAL PET TRAVEL TIPS
- Ask your veterinarian doctor for specific feeding instructions and check if your pet is healthy enough to travel;
- Kindly note that in order to make travel comfortable, it is recommended that the pet be fed at least 2-4 hours before the initial flight;
- Make sure your dog has been well exercised before the flight, so that it can rest during the trip;
- Purchase a metal bowl for dogs, as they may chew plastic ones during flight, making it impossible to feed them;
- Whenever you travel by car or by plane, make sure your pet is wearing an ID tag with your name, address and phone numbers;
- Try to choose non-stop flights, avoid transits and busy holiday seasons;
- During warm weather months, choose early morning or late evening flights. In cold seasons, choose midday flights. Please note that some airlines restrict pet flights in summer to warm countries.
- Grooming (bathing, combing, trimming nails) before the trip and taking your pet’s favorite food , toys and dishes will make your pet feel more comfortable during the flight;
- Brachycephalic (short-nosed) dogs and cats require extra care during air travel. They require crates twice as large and extra hydration during the trip. Kindly note that some airlines do not accept such breeds on board.
- Dogs: Bulldogs, French Bulldogs, Pekingese, Pugs, Griffon Bruxellois, Japanese Chin, Boston Terrier and Shih Tzu
Cats: Persian and Himalayan - Fighting dogs are restricted in some countries; even transit travelling via such countries is not allowed. So please, always check destination country regulations.
*Always check if pets are allowed in the hotel or place where you will be staying. If your pet will be left alone in the hotel room, place a “Do Not Disturb” sign on the door and inform the Front Desk.
